Timeline:
The leak was noticed on the afternoon of August 31, 2004. (spots
found on the driveway)
The van was taken to Chevy dealer on
Sept. 1, 2004 at about 8:30 AM. (est. $200)
Called and left message at about 1:30 PM (no word yet).
Got call back about 2:30 PM. - haven't got to it yet.
Got another call about 5:30 PM - Will need steam cleaning & will call
warranty company.
Sept. 2, 2004 - Thursday
Dealer talked with Warranty folks (about 10AM). They want an
"inspector" to look at it before OK is given BUT
probably will not be inspected until Friday. Dealer says rental car would be
covered by warranty company and
they would probably approve repair except for about $369 (including $150
deductible).
About 2PM dealer called back to say the inspector had already come by & to
come get rental car.
I picked up rental car at about 3:45 PM. Repair is expected to be done
by Tuesday evening (Sept. 7).
Sept. 7, 2004 - Tuesday (Monday was Labor Day)
Got a call around 2 PM. Warranty company is having trouble receiving
faxes (needed to send three times) and
is not authorizing payment to dealer yet. Could be tomorrow before
paid (direct to dealer).
Sept. 8, 2004 - Wednesday
Got a call at about 8:15 AM that warranty company had paid and van was ready
to be picked up. I filled the
gas tank on the rental car and arrived a few minutes before 9AM. I paid my
share of expenses and van was pulled
around a few minutes later. This is when I inspected the engine
compartment and noticed
some issues. I
also
noticed a couple of new symptoms during
the day. |
My original problem report: (of Sept. 1, 2004
- Mileage = 46,437)
Some fluid leaking onto driveway.
Also, noticed some kind of "buildup" on inside of right-front wheel.
(I believe I mentioned that I noticed this around the CV boot or ABS connector)
Original write-up on paperwork: (of Sept. 1, 2004)
1 - CHECK FOR FLUID LEAKING FROM UNDER VEHICLE-CHECK AND ADVISE - NOTICED
MOSTLY ON THE PASS SIDE
OF THE ENGINE - ADVISE.. (ENGINE MINOR REPAIR)
2 - CHECK FOR BUILD UP BY THE RIGHT FRONT TIRE/WHEEL AREA - CHECK AND ADVISE
(MANUAL DRIVETRAIN)
3 - STEAM CLEAN/PRESSURE WASH ENGINE COMPARTMENT, WIPE DOWN ENGINE AREA &
DRESS, WASH EXTERIOR
& DRY. (LEVEL 7)
From Sept. 8, 2004 paperwork:
1 - THE ENGINE OIL PAN SEAL IS LEAKING AT THE FRONT SEAL TO
BLOCK. ALSO HAS A COOLANT AND LEAK AT THE FRONT OF THE
INTAKE
MANIFOLD. OIL HAS CAUSED DAMAGE TO THE FRONT MOTOR
MOUNT. ALSO
RECOMMAND TO RESEAL OIL PAN (REQUIRES ENGINE
CRADLE
REMOVAL)
AND TO RESEAL INTAKE AND REPLACE MOTOR MOUNT.
REMOVED BOTH VALVE COVERS TO ACCESS AND RESEAL INTAKE
MANIFOLD.
REMOVED ENGINE CRADLE TO ACCESS AND RESEAL OIL PAN.
ALSO
REPLACED FRONT ENGINE MOUNT. FILLED WITH DEXCOOL &
WATER. BLED
AIR FROM SYSTEM.
2 - THE ONLY 'BUILDUP' FOUND IN RIGHT FRONT APPEARS TO BE MUD
ON THE INNER FENDER. NO REPAIR RECOMMENDED AT THIS
TIME.
3 - MAINTENANCE - THERE IS A LARGE AMOUNT OF OIL ON THE RIGHT FRONT OF
CHASSIS.
STEAM CLEANED/PRESSURE WASHED ENGINE COMPARTMENT, WIPED
DOWN ENGINE AREA AND DRESSED. WASH EXTERIOR & DRY.
4 - Added Operation (name @ 09/02/2004 14:40)
CHANGE ENGINE OIL & FILTER, REPLACE DRAIN PLUG GASKET.
LUBE CHASSIS & RESET OIL MONITOR, CHECK FLUID LEVELS
AND
TOP OFF AS NECESSARY
MAINTENANCE
PERFORMED LUBE, OIL, AND FILTER SPECIAL!
NOTE - Oil Monitor was not reset (now at 45)
5 - Added Operation (name @ 09/02/2004 14:40)
PERFORM BILSTEIN ENGINE FLUSH
COMPLETED BILSTEIN FLUSH
6 - Added Operation (name @ 09/02/2004 15:21)
EXTENDED WARRANTY COMPANY TO PAY RENTAL CHARGES.
EXTENDED WARRANTY TO PAY FOR RENTAL CHARGES.
EXTENDED WARRANTY TO PAY FOR RENTAL CHARGES.
Mileage = 46,437 (Still? No test drive?) |