I have noticed a
"clunking noise" when the van is warm (after about 10-15 minutes from start)
when starting from a dead stop. This noise does NOT happen when the
van is first driven in
the morning (cool). This noise appears to be coming from the
right-front wheel.
Dropped off at dealer at 9:52am (after driving around with service guy so
that the noise could
be demonstrated).
I called at 2:55pm - Service guy said "They are working on it right now.
Hopefully I will know
something more about it later this afternoon."
Dealer called back about 5:30pm - Said "The techs have gone (home),
but they re-torqued
the nuts & bolts on the engine cradle and chassis, connected a 'Chassis Ears'
& did a test drive
and could not find the problem. I will talk with them more in
the morning."
Questions/Observations:
- Did tightening of the nuts & bolts "fix" the problem (causing it to not be
found during the test
drive)?
- Was this another thing that was not done right during the Sept. 8
repair (engine cradle had
to be removed to reseal oil pan)?
Oct. 12, 2004 8:45am - I called the service guy and asked if the
tightening of the engine
cradle bolts "fixed" the problem (so that they could no longer hear the
noise). He said "They
can still hear the noise - they just can not locate it." He also said
"They already have about
2 hours into it. I need to talk to them more about it to see what is
happening next. Then I
will give you a call."
3:00pm - Got message to call the service department back. They found
that a "top engine
mount bolt" was rusted/corroded. They cleaned the bolt and lubricated
it & the area.
BUT . . .
Now the "Check Engine" light is on and it was misfiring during the test
drive (it wasn't when I
brought it in). So they gave me an "additional estimate" of another hour to
find out what it is,
with the provision that if it was caused by something that they did, it
would be free.
4:15pm - They called back and said that a spark plug wire had been pulled
off (slightly) during
the repair today, which caused the misfire. No (additional) charge!
Yahoo!
Repair Report of Oct. 12, 2004.
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